HARDWARE WARRANTY STATEMENT:

Sun Valley Computer will repair or replace (Labor only) On-site or In-House (at our discretion) any failed hardware components or equipment because of manufacturers defects for a period of 90 days beginning on the date of the sales invoice. All defective parts/hardware are covered/replaced by the manufacturers warranty only. All defective Demo, Display or otherwise used parts/components are warranted for 10 days from invoice date unless otherwise stated in writing.

SOFTWARE WARRANTY STATEMENT:

Sun Valley Computer  warranty on NEW commercial software packages consist of the manufacturers warranty statement. If the customer is dissatisfied and returns the product then when credit is received back from the manufacturer, Sun Valley Computer will reimburse the amount the manufacturers allow, minus any restocking fee and/or shipping expenses. All USED Software sales are final and cannot be returned.

CUSTOM PROGRAMMING WARRANTY:

Sun Valley Computer guarantees that, within the scope of reality, Sun Valley Computer programmers will do their best to provide custom programs that fully meet the customer’s specifications.  Any changes in design or functionality of the program’s development will cause delays in it’s completion and more hours to be billed in the process.

In the case of program rebuilds, E.g.: dBase to Foxpro, dBase clone languages to new Foxpro, rewrite of Foxpro programs etc. Sun Valley Computer works only by the hour and does not promise any time-limits or warranties.

In custom programming, the customer should recognize that the end-user is the final tester.  Sun Valley Computer programmers will write and beta test all programs developed, but the final test is from the customer.  Any errors that need to be fixed, changes to be made or debugging to do will take additional hours at the customer’s expense.

DISCLAIMERS:

Sun Valley Computer will not be held responsible for any component failures or breakage due to any of the following:

Acts of God, unauthorized tampering with any of the equipment listed on our invoice or misuse of any of the listed items.

Sun Valley Computer further disavows itself of any responsibility for data or software loss due to a warranty situation.  It is always held that it is the responsibility of the customer to make and keep viable back-ups of all critical data on a regular basis.

Sun Valley Computer does not guarantee uninterrupted operation of software or hardware.  Under no circumstances shall Sun Valley Computer be liable for any form of loss or damage of any type, whether direct or indirect, including loss of data, profits and/or savings arising from the use of programs provided or hardware failure.